elbales: (Girl Reading-Perugini)
[personal profile] elbales
'cause you will need this. Forwarded by someone on my editors' mailing list, from another mailing list. Yay viral awareness. :P

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Date: February 3, 2005 5:40:11 PM PST
To: (mailinglisthati'mnoton)
Subject: SBC DSL is blocking email


SBC got the bright idea to block port 25 for all outgoing email to servers other than SBC's own. If you are using SBC DSL and you notice that you can't send email, this is the problem. Don't waste time by calling SBC's offshored tech support; they're beyond clueless on this one.

There are two solutions:

1) Temporary Solution: Switch your outgoing SMTP server from whatever you're using (smtp.whatever.com) to SBC's smtp server (smtp.sbcglobal.yahoo.com). Checkmark the "My server requires authentication" and click Settings. Enter your SBC account name (for example, hillaryclinton@sbcglobal.net ) and your SBC password, and click Remember Settings.

If you have several computers on servers on the DSL line, just use the same account name ( hillaryclinton@sbcglobal.net ) and password for all of them.

2) Better Solution (but takes longer): Go to http://help.sbcglobal.net/servabuse.php and select Abuse Type = "**Opt Out 25" and type "Please let me opt out of Port 25 blocking." In 12 hours or so (or longer), SBC will unblock their blocking of your Port 25.

Hang on to this email. SBC is slowly blocking this through their service areas. If you use SBC DSL, you'll eventually notice that you can't send email. This info will solve your problem.

Pass this on to other lists.

yrs,
andreas
www.andreas.com

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My husband thinks SBC did this because so many machines on their DSL service are being used to launch spam that they got desperate. We're not sure. Whichever. But we're paying good money for five IP addresses on a business account so we can handle our own e-mail, so this is of serious concern to us. I refuse to let SBC handle my e-mail directly. They fuck up so much else. Feh.

Tell me about it...

Date: 2005-02-07 05:57 am (UTC)
From: [identity profile] dmcdraws.livejournal.com
We use SBC for our local phone service, and AT&T for our long-distance. Well, I finally made the leap to DSL via AT&T and had my number DSL-equipped. My DSL went up Thursday...

And SBC screwed up my phone line on Friday. Worse, I called and they said they wouldn't do anything about it until Monday. Until then, my phone is totally dead. Good thing I haven't yet cancelled my second land-line I use for the ol' modem...

Idiots.

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