elbales: (BAAL SMASH)
JUST KIDDING MR. LAW ENFORCMENT OFFICER, REALLY AT&T PEOPLE ARE ALL VERY WARM AND FUZZY.

SBC, AT&T, it's all just FUBAR )
 
elbales: (Grumpy Zoe-Sluggy Freelance)
Yesterday when I came from grocery shopping there was a message on my cell phone screen: CHECK SIM. AIIIEEEE oh fuck dammit. And the "Troubleshooting" page in my phone manual says, basically, "Call us! Yep!"

I did manage to get the battery pried out and, indeed, the sim was all wodgy. So that was easily fixed.

But then I discovered I couldn't connect to the Internet... when I really kind of needed to for class prep. Urrgh. Well, I managed without, and this morning I called SBC... to discover the answer.

The router we were pointed at got too busy, so they moved a bunch of customers to a new one.
Yes, that means us.
They didn't tell us ahead of time.

Well, obviously somebody fucked up somewhere, because after two hours (two hours. TWO HOURS) on the phone with five different people, it became obvious that even though they could ping our server, our server couldn't ping squat.

I went off to work, shaking my head. At least they fixed whatever it was.

Lame.

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